Competitive rates on long-term fixed-rate financing options.
Meet the routine cash flow needs of your business and manage risk.
Quick and competitive financing for life’s needs from equipment to real estate improvement
Acquire flexibility and potential tax benefits.
Financing farm-related services such as custom application.
Maximize returns by putting idle funds to work where they generate the best return.
Financing for purchasing equipment or refinancing equipment loans
Food and fiber debt syndications and investments.
Financing specialized for processors, manufacturers and distributors of food and agricultural goods.
Specialized financing for large-scale beef producers to stay competitive and manage, improve or enlarge their operations.
Financing options for large-scale dairy producers to embrace opportunities and overcome milk price hurdles the market can present.
Specialized financing for large, established poultry and egg producers that takes market swings and regulations into account.
Financing options for large-scale pork producers, integrators and processors to help manage and expand their operations.
Specialized financing for sawmills, wood processing operations and large timberland owners to achieve profitability.
The stories, people and programs that are making an impact in rural communities and agriculture.
Collaborating with businesses and others in the agricultural industry that passionately care about rural America.
Initiatives that contribute to the economic vibrancy of rural communities and agriculture.
Where agriculture meets business and expertise meets Insight.
Meet the people and explore the forces shaping the place you call home.
Customer Connect is the secure online platform for your loan and crop insurance.
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Your operation is complex, so we kept things simple. With Farm Credit Mid-America Customer Connect, you can safely upload, access, and view your documents in one easy to use online platform.
FREQUENTLY ASKED QUESTIONS
Enjoy quick access to your uploaded documents, balance sheets, and more.
Store and view your documents for up to 5 years.
Safely upload and exchange documents with your local Farm Credit Mid-America team.
Access local branch information and balance sheet templates.
To get access to Customer Connect you’ll need to reach out to your local office. Once you’ve spoken with our team, you’ll receive an email inviting you to join Customer Connect.
Setting up your account only takes a few minutes and you may begin using your account right away. You’ll simply need to establish a password and enter a verification number.
If you can’t remember your password, simply click on the link that says “Need help?” You’ll be able reset it by answering a quick verification question and establishing a new password.
There isn’t a mobile app for Customer Connect today, however we continually look for ways to meet all your needs.
If you don’t have access to one of the requested documents, please call your local office to identify alternative documentation or a different delivery method for the request document.
When you’re ready to complete your balance sheet, log on to Customer Connect. You can find a link to the balance sheet on the right side of your screen, under Balance Sheet Resources. Once you’ve clicked the link, save the balance sheet on your computer, enable the document at the top of the screen, and fill out the balance sheet in all applicable areas.
Once you’ve completed the balance sheet, make sure you save the changes. Then upload it back into Customer Connect, either by browsing for the document or using the drag and drop feature.
Customer Connect is optimized for desktop use and is not mobile compatible. If you’re on desktop and having trouble please make sure you’ve tried the following:
No, you will have a new password and username for Customer Connect through our new single sign on feature. We will be integrating online banking in the future.
All major internet browsers are supported by Customer Connect, including the following: Chrome, Firefox, Edge, Internet Explorer, and Safari. For the best experience we recommend using Chrome with Customer Connect. A PDF viewer application will be needed to view your documents.
Contact your local office at 1-800-444-FARM or call our hotline at 1-888-243-4378 (8:30 a.m. to 5:30 p.m. EST, Monday through Friday).