Man standing in a field with silo behind

Your Operation,
Uploaded.

Customer Connect is the secure online platform for your loan and crop insurance.

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Your operation is complex, so we kept things simple. With Farm Credit Mid-America Customer Connect, you can safely upload, access, and view your documents in one easy to use online platform.

FREQUENTLY ASKED QUESTIONS

Key Features

  • Convenient

    Enjoy quick access to your uploaded documents, balance sheets, and more.

  • Archival

    Store and view your documents for up to 5 years.

  • Secure

    Safely upload and exchange documents with your local Farm Credit Mid-America team.

  • Helpful

    Access local branch information and balance sheet templates.

Call to learn more about Customer Connect or to set up an account

  (800) 444-FARM

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Frequently Asked Questions

  • How do I get access to Customer Connect?

  • How to Register for Customer Connect after receiving your unique code.

  • How do I reset my password to Customer Connect?

  • Is there a mobile app for Customer Connect?

  • What should I do if I don’t have one of the requested documents?

  • How do I use the balance sheet template?

  • I’m having trouble uploading documents. What should I do?

  • Will my username and password be the same as my online banking password?

  • Which internet browsers are supported by the customer connect?

  • Questions?