Man standing in a field with silo behind

Your Operation,
Uploaded.

Customer Connect is the secure online platform for your loan and crop insurance.

Your operation is complex, so we kept things simple. With Farm Credit Mid-America Customer Connect, you can safely upload, access, and view your documents in one easy to use online platform.

FREQUENTLY ASKED QUESTIONS

Key Features

  • Convenient

    Enjoy quick access to your uploaded documents, balance sheets, and more.

  • Archival

    Store and view your documents for up to 5 years.

  • Secure

    Safely upload and exchange documents with your local Farm Credit Mid-America team.

  • Helpful

    Access local branch information and balance sheet templates.

Call to learn more about Customer Connect or to set up an account

  (800) 444-FARM

Already have an account? Log In

Frequently Asked Questions

  • How do I get access to Customer Connect?

  • How to Register for Customer Connect after receiving your unique code.

  • How do I reset my password to Customer Connect?

  • Is there a mobile app for Customer Connect?

  • What should I do if I don’t have one of the requested documents?

  • How do I use the balance sheet template?

  • I’m having trouble uploading documents. What should I do?

  • Will my username and password be the same as my online banking password?

  • Which internet browsers are supported by the customer connect?

  • Questions?